This privacy policy is addressed to you, as a user of the Oikos Antalis website (hereinafter the “Site”), and aims to inform you about how your personal information may be collected and processed by Oikos Antalis .

Respecting your privacy and your personal data is a priority for us. We are committed to processing them in strict compliance with the French Data Protection Act of 6 January 1978 (hereinafter the "IEL Act"), as amended, and the General Data Protection Regulation (EU) of 27 April 2016 (hereinafter the "GDPR").

We are committed to respecting the following two essential principles:

1. You remain in control of your personal data;
2. Your data is processed in a transparent, confidential and secure manner.

Personal data refers to any information that can identify you directly or indirectly. This includes, for example, your first or last name, email address, and phone number, as well as information such as your purchase history, products viewed, or your interactions with our customer service.

The controller of your personal data is Oikos Antalis , a company located at 30 rue Pierret, 92200 Neuilly-sur-Seine .

For any questions regarding your personal data, you can contact us:

• By email to: [your email address here]
• By mail to: Oikos Antalis, 30 rue Pierret, 92200 Neuilly-sur-Seine

Your personal data is collected either directly from you (when you register, place orders or via the contact form), or indirectly via your browsing on our Site (connection and browsing data).

This data is collected for:

• Manage your account and orders
• Ensure delivery of your products;
• Improve our services;
• To provide you with offers and communications tailored to your preferences.

We collect your consent when necessary, including for sending commercial offers or using third-party cookies.

Oikos Antalis collects the following categories of data:

• Identity data: Last name, first name, email address, telephone number.
• Transactional data: Order history, delivery address, payment method.
• Marketing data: Cookies, products viewed.
• Customer service data: Complaints, exchanges with customer service.

Some data is mandatory to process your orders and is marked with an asterisk when collected.

Your personal data is used for:

1. Manage your account, orders and deliveries : Identification, order tracking and payments.
2. Commercial communications: Sending newsletters, offers tailored to your preferences.
3. Customer service: Responses to your requests and complaints tracking.
4. Compliance with legal obligations: Accounting and tax management.

Your personal data is only accessible by:

• Authorized Oikos Antalis personnel (sales, administrative, logistics department).
• Third-party providers involved in the management of the Site, transport or secure payment.
• Any subcontractors, within the framework of their contractual mission and subject to adequate guarantees.

Your data is kept for specific durations:

• Customer account and orders: Up to 5 years after the end of the business relationship.
• Marketing communications: Until you unsubscribe or after 3 years of inactivity.
• Bank details: Kept for 13 to 15 months by our secure payment provider.
• Legal obligations: Up to 10 years to meet our tax and accounting obligations.

In accordance with the GDPR, you have the following rights:

1. Right of access: Obtain a copy of your personal data.
2. Right of rectification: Correct inaccurate or incomplete data.
3. Right to erasure: Delete your personal data in certain cases.
4. Right to object: Refuse certain processing (for example, for commercial purposes).
5. Right to portability: Recover your data in a structured format.
6. Right to restriction: Temporarily restrict the processing of your data.
7. Right to define the fate of your data after your death.

To exercise your rights, contact us by email at [your email address here] or by post at Oikos Antalis, 30 rue Pierret, 92200 Neuilly-sur-Seine .